The Camp Director

Leadership, Technology, Training, Staff Recruitment, Marketing, Child Development, Risk Management

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What If We Ran Summer Camp Like Twitter?

May 25th, 2008 · No Comments · ACA, Customer Service, Humor and Fun, Technology, Twitter

twitterRecently, Twitter, a micro-blogging platform, has been having more technical issues. As camp season hits high gear for camp directors around the country, I was wondering what it would be like if I could send error messages like twitter does when my system gets overloaded.

Too many incoming phone calls to the registration office gets the “Something is Technically Wrong” message we have become so familiar with on Twitter. Those messages used to be cute and less annoying when I didn’t rely on the service so much.

twitter Today, as we are 21 days from the 1st day of camp, I went to Twitter to catch-up procrastinate on what I had missed the last few days. I got the message, “Twitter is stressing out a bit right now, so this feature is temporarily disabled.” What? I want to do that!! It started me thinking . . .What can I “temporarily disable”?? . . . my cheerful customer service disposition?? . . . or my flexible boss leadership style???

It is this time of the year I have to remember that the people I serve, both children, parents, and staff are the business and not the interruption. Sometimes my voice on the phone does not send that message. I spoke at the ACA Southern California supervisor training day last week and saw many eager faces ready to take on their new challenge of being a supervisor. (Notes from the session at The Camp Staff Network.) There were also many seasoned veterans there with that weary OMG!-Camp-Starts-Soon! look. I have created the camp director error message (below) – to hang in the office or on my shirt the next time I find myself overloaded or maxed out. I’ll be wearing it today.

What is it that sends your over the edge and stresses you out?


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